Privacy Policy

1. Introduction

Welcome to YouVo AI Systems Studio ("YouVo," "we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage our services, or interact with our systems.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information that you voluntarily give to us when you choose to participate in various activities related to the Site, such as booking a discovery call, signing up for newsletters, or engaging our engineering team.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Client System Data

When architecting AI solutions for your business, we may require access to your internal datasets, APIs, and operational logs. The handling, storage, and retention of this specific operational data is governed by independent Non-Disclosure Agreements (NDAs) and Statements of Work (SOWs), superseding this general privacy policy.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site or our services to:

• Create and manage your client account and architecture projects.
• Email you regarding your project status, billing, or system uptime.
• Fulfill and manage purchases, orders, and engineering retainers.
• Monitor and analyze usage and trends to improve your experience with our services.
• Perform internal operations necessary to provide our services, including troubleshooting system errors and data analysis.

4. AI and Third-Party Language Models

As an AI systems integrator, we leverage foundational models provided by third parties (such as OpenAI, Anthropic, or specialized local models) to process data and generate outputs.

Data Retention by Third Parties: We explicitly architect our systems using enterprise API tiers that prohibit third-party model providers from utilizing your prompt data or system inputs to train their underlying foundational models.

However, data processed by these models is transmitted to their servers for inference. By using our AI systems, you acknowledge that certain data will be processed by these third-party subprocessors in accordance with their enterprise data processing agreements.

5. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, and customer service.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

6. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

YouVo AI Systems Studio
Email: [email protected]